Akiode Aminat Ejide

Versatile Administrative & Client Relations Specialist

Lagos Island, NG.

About

Highly organized and adaptable professional with a proven track record in high-level administrative support, client relations, and operational efficiency across diverse sectors including immigration, architecture, and education. Leveraging extensive experience in document management, calendar coordination, and advanced office tools, I am committed to driving streamlined operations and enhancing client satisfaction. Adept at cross-functional collaboration and technically proficient in MS Office, Google Workspace, and CRM systems, I consistently deliver results that support organizational growth and achieve strategic objectives.

Work

Paramount Consultant Immigration

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Secretary

Lagos Island, Lagos State, Nigeria

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Summary

Manages comprehensive administrative and client relations functions for an immigration consultancy, ensuring efficient operations and seamless client experiences from initial contact to application submission and follow-up.

Highlights

Managed all front-desk and client reception (in-person, phone, email, chat), enhancing client satisfaction and ensuring smooth communication for critical immigration processes.

Streamlined document submission by accurately uploading and tracking forms on online portals, ensuring timely processing and compliance for client applications.

Maintained complex consultant calendars and meticulously tracked critical deadlines for applications, biometrics, and appeals, improving operational efficiency and client service delivery.

Oversaw comprehensive client file management (physical and digital), ensuring rapid document retrieval and maintaining high data integrity for sensitive information.

Administered financial processes including invoice preparation, payment processing, and follow-up on outstanding fees, directly contributing to improved cash flow and financial health.

Conceptstruck Architects Ltd

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Office Administrator

Lagos Island, Lagos State, Nigeria

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Summary

Managed daily office operations and administrative functions for an architectural firm, ensuring efficient workflow, meticulous record-keeping, and seamless internal and external communications.

Highlights

Managed comprehensive office files and paperwork, implementing efficient record-keeping systems that ensured organized documentation and rapid access to critical information.

Administered all data management and record-keeping processes, enhancing data accuracy and integrity across various departmental functions.

Coordinated all meeting logistics, including booking conference rooms, managing executive calendars, and arranging travel and accommodation, optimizing executive productivity and scheduling efficiency.

Monitored daily cash flow and managed company expense accounts, providing accurate financial oversight and supporting informed budgetary decisions.

Ijaw National Academy

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Teacher

Bayelsa, Bayelsa State, Nigeria

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Summary

Delivered engaging instruction and fostered academic growth for students at a national academy, while collaborating with administrators to achieve educational benchmarks.

Highlights

Delivered engaging instruction in core subjects, implementing targeted strategies that improved student academic performance and comprehension.

Fostered holistic student development by cultivating knowledge, skills, and positive attitudes through diverse and interactive teaching methodologies.

Collaborated effectively with administrators and colleagues to support students in achieving academic and behavioral benchmarks, contributing to a positive learning environment.

Mich-Ade Global Technology

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Sales Executive

Lagos Island, Lagos State, Nigeria

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Summary

Drove sales growth and expanded market presence for a global technology firm by analyzing market trends, identifying new business opportunities, and optimizing sales processes.

Highlights

Analyzed market trends and customer needs to inform and refine sales strategies, leading to effective market penetration.

Improved sales process efficiency through strategic adjustments, enhancing team productivity and accelerating client conversion rates.

Proactively identified and cultivated new business opportunities, successfully expanding the client base and driving revenue generation.

Consistently delivered high customer satisfaction, directly contributing to increased revenue and strengthened brand positioning within the technology market.

Education

Lagos State University

Lagos, Lagos State, Nigeria
Bachelor of Science B.Sc. Economics Grade:

Certificates

AI Career Essentials

ALX

Professional Foundation

ALX

Data Analytics (In Progress)

ALX

National Youth Service Corps (NYSC)

Skills

Office Productivity Suites

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Docs, Google Sheets, Google Drive.

Administrative Management

Data Entry, Document Management, Record Keeping, Filing Systems, Scheduling, Calendar Management, Office Workflow Coordination, Report Preparation, Email Management, Meeting Coordination, Travel Arrangements.

Financial Support

Basic Bookkeeping, Invoice Preparation, Payment Processing, Expense Account Management, Cash Flow Monitoring.

Client & Stakeholder Relations

Front-Desk Management, Client Reception, Customer Service, Communication Platforms, CRM Systems.

Sales & Market Analysis

Market Trend Analysis, Customer Needs Assessment, Sales Strategy Development, Business Development.

Educational Instruction

Curriculum Delivery, Student Performance Improvement, Holistic Student Development, Collaborative Teaching.

Core Competencies

Effective Communication, Attention to Detail, Accuracy, Time Management, Organizational Skills, Adaptability, Flexibility, Problem Solving, Initiative, Professionalism, Dependability.